With the growth of customers buying bikes online we wanted to create a service that gave customers the convenience of online shopping combined with the personal service expected of collecting your bike from a specialist independent store.
We achieve this with our unique Flamme Rouge Cycling Logistics delivery experience. Bikes are collected fully built from your store and handed over at the customers home with outstanding service, ready to ride.
This means we expand your delivery catchment whilst maintaining service levels you expect from your store team. Ultimately, it's less hassle for the customer arranging the bike build and for store teams time packaging and shipping.
The Flamme Rouge approach is proven to improve customer ratings, reduce costs from shipping damage, reduce assembly related warranty claims and minimise returns.